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Policies
Guidance on Policies Followed
If you are unable to attend a booked appointment or need to rearrange, please call 07393717507 or email felicity@safespacecbt.co.uk. Giving at least 48 hours notice is preferable where possible, in order for the appointment to be offered to someone else.
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Cancellations within 48 hours’ of your appointment will incur a fee.
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If you attend your session late (within the first 10 minutes) the session can still go ahead, however, this will be slightly shorter. This will be charged at the session rate.
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If you attend your session after the initial 10 minutes, the session may not go ahead but still incur the full fee.
You will be provided with a full Therapy Agreement and Privacy Policy during your first appointment.
The following are a few key points:
General Data Protection Regulations (GDPR) are adhered to and all of your information is stored securely in line with the current Data Protection Act 2018.
Any information recorded or discussed remains confidential, except for in the following exceptions: when it is legally and/or ethically responsible for Safe Space CBT to disclose information with or without your consent, if there is a risk to you, to other people, or a child protection concern or act of crime.
Your personal information will never be sold or shared with any third party without your explicit consent.
Your information will be stored confidentially for 7 years, in line with the code of conduct for this profession.
You have the right to make a written request to access your information at any time.
Policies: Insurance
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